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Head of Product Design

Intelligems

14 days ago

Remote

Full Time

Senior or Executive

$160,000 to $200,000 a year

Denver, Colorado, United States

About Intelligems

There are millions of e-commerce businesses around the world, and the industry is growing each year, yet achieving profitability has never been harder. Costs are rising, it’s trickier to acquire customers, and it's critical to run with lean teams. As a result, the vast majority of brands guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6–10% of potential profit on the table.

Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.


We have excellent traction: we’re working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar.


We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date.

About the job

What You'll Do

Raise the bar on design craft

  • Lead design on high-impact product surfaces — UX flows, interaction design, visual design, and information architecture across a complex, data-rich platform
  • Own and evolve our design system to ensure consistency and velocity as the product grows
  • Critique and improve work across the team using real design principles — practically and constructively, not academically
  • Produce implementation-ready designs that engineers can build from with confidence

Manage and develop the design team

  • Manage and mentor our current product designers with clear feedback, meaningful growth opportunities, and high autonomy
  • Define what good design looks like at Intelligems — establish quality standards and lightweight principles without introducing heavy process

Shape AI-native product experiences

  • Lead design for agent-first, prompt-driven product interactions where AI runs experiments, surfaces recommendations, and acts on behalf of merchants
  • Think from first principles about trust, control, and transparency for systems that take actions autonomously on a user's behalf

Evolve how design works

  • Help define what the design process looks like when engineers can generate functional UI from a prompt in minutes
  • Rethink traditional design artifacts, handoffs, and workflows for a team that moves fast and leverages AI tools at every step

Partner across the org

  • Work directly with PMs, engineers, and founders to shape the roadmap from a design perspective
  • Bring a point of view on where design effort will have the most leverage — not every surface deserves the same level of investment, and you'll help the team focus


What You Bring

  • 10-15 years of product design experience, including experience managing and mentoring others
  • A strong portfolio demonstrating fluency in information architecture, interaction design, and visual design across complex B2B products — with clear rationale for your decisions, not just visual polish
  • Hands-on experience building or meaningfully contributing to a design system
  • Good instincts about where to invest deeply in craft vs. where "good enough" is the right call
  • Genuine curiosity about AI-native design — you're thinking seriously about what UX looks like when systems act autonomously, even if you haven't shipped it yet
  • Already using AI tools in your own design workflow in specific, tangible ways — not just general enthusiasm
  • A player-coach orientation: you want to lead the team and do the work, and you don't see those as competing priorities
  • Bonus: growth-stage startup experience, ecommerce or retail tech background, familiarity with A/B testing or experimentation platforms.


What Success Looks Like

  • Design quality across the product is noticeably higher within your first few months — in your own work and in the output of the designers you manage
  • You've identified the highest-leverage design surfaces in the product and allocated the team's time accordingly
  • The design team is growing: they articulate stronger design rationale, make better trade-off decisions, and feel supported without feeling micromanaged
  • Product and Engineering leaders actively seek out your perspective on roadmap decisions because it's grounded in user insight and craft
  • You've shipped at least one AI-native design surface that demonstrates how trust and user control should work when the product acts on its own
  • You've started testing new ways of working — how design and engineering collaborate, what artifacts matter, how AI fits into the process — and the team is learning from the experiments

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off (PTO)

Paid Holidays

Sick Leave

Remote Work

Professional Development

Parental Leave

What’s Offered


  • Competitive salary and equity packages
  • Medical, dental, and vision insurance
  • 401k + match
  • Flexible PTO policy
  • Parental leave
  • $ to spend quarterly with our growing list of brands
  • WFH setup stipend
  • Laptop provided
  • Team meetups and events


Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required.

All Intelligems interviews are transcribed by an AI notetaker.